Do it online
The easy way to pay
Need to make a quick payment to us? On the phone it takes around five minutes, but you could do it in seconds using your My NCHA account.
Pay by phone
You can use our telephone payments service to make a quick, secure payment to NCHA at any time of day. Ring 0800 013 8555 and follow the instructions given. You can pay using a credit or debit card - you'll be asked to key in the card number and the amount you wish to pay using the keypad on your phone. You will need to enter your unique telephone payment reference number, which will have been sent to you by post - please contact us if you need assistance.
View more information about paying rent to NCHA.
Help with online payments
With a My NCHA account, you can access your pay your rent, book a repair and update your details. Contact us if you need help to set up an account.
Other ways to pay
If you don’t have a My NCHA account, there are other ways to make payments.
Help with paying rent
If you are struggling to pay your rent, we can help you and offer advice.
Contact us to speak to the Customer Accounts team. We can support you to claim benefits that you may be entitled to, manage your debts and get specialist help where needed.
