Repairs If something in your home needs repairing, you can contact us 24 hours a day, seven days a week. Repairs Rent and service charges Information about rent and service charges for NCHA tenants. Rent and service charges My NCHA With a My NCHA account, you can access your account details, pay your rent, and request repairs. My NCHA My tenancy Access our tenant handbook, and find information on buying your home, ending your tenancy, and more. My tenancy My home Information on everything from boilers and bathrooms to windows and water drainage. My home My neighbourhood Information and advice about neighbourhood matters and how to resolve issues with your neighbours. My neighbourhood Money and benefits advice Make your funds go further with our money and benefits advice. Money and benefits advice Service standards Our service standards set out what you can expect from us. Service standards