Customer survey results
We regularly ask our care and support customers to tell us about their experience of NCHA’s services. The results from our 2023/24 survey indicate:
- 99% of our customers agreed that 'colleagues treat me well'
- 100% thought that 'colleagues are friendly'
- 99% of our customers are 'happy with the support provided'
We’re delighted with these results, especially because they reflect the continued dedication and hard work of our colleagues.
