Cold weather and flood warnings
Cold weather warnings have been issued for the UK this week, with forecasts of ice and snow in some regions.
This kind of weather can bring increased risks for everybody, but even more so if you’re an older or vulnerable person. We’ve shared below some advice to help you stay safe and warm during the cold weather.
Snow and ice
Some areas are particularly prone to being affected by snow and ice, including building entrances, car parks, pedestrian walkways, sloped areas, and areas that are constantly in the shade or wet.
Take extra care when moving around outside when it’s icy or snowy underfoot. Consider if it’s really essential to go out. If you live in an NCHA service or older persons scheme, we’ll be gritting areas that are most likely to be icy or snowy in the winter.
Broken boiler or frozen pipes?
If there’s something not working that you rely on to heat your home (such as a broken boiler or a leaking/frozen pipes), please let us know using this online form so we can support you.
If it’s an emergency, it’s always best to ring us on 0800 013 8555
Please tell us if you or someone in your household has any vulnerabilities when you get in touch so we can prioritise more urgent cases.
Flood risks
The Environment Agency has issued flood risk warnings in some regions.
Flooding in homes is rare. However, there are simple things you can do to help protect your home, loved ones and possessions when flooding is expected.
Read our flood advice and guidance booklet for ways to prepare for a possible flood in your local area. The booklet includes details about what to do if flooding happens, and contact details for key organisations that you may need to contact for support.
We encourage you to check the flood risk for your area and sign up for flood alerts on the Gov.uk website.
If you’re concerned about flooding, please feel welcome to contact us or contact the Floodline helpline on: 0345 988 1188
Outdoor activities
If you’re part of an NCHA supported project, please be aware that our team members will be reviewing the safety of any planned outdoor activities during the bad weather. This may mean some activities are changed to accommodate the weather conditions and keep you safe.
Driving
If you need to drive when it’s snowy or icy, please remember that poor weather conditions can increase risks on the road.
There are a few simple steps you can take to improve visibility and safety while driving:
· Keep your window screen clean and demisted
· Keep a pair of sunglasses in your car so you don’t get caught out by the glare of the sun
· Be extra aware of other road users – remember that other drivers may also be suffering from the blinding effects of glare, even if you aren't
· Try to maintain a constant speed, keeping a safe distance from the vehicle ahead.
If you have any concerns or need some extra support, please contact us.
