Annual report to customers

Every year we write and publish a report that highlights our achievements and challenges during the past year.

To bring the facts and figures to life we include some colleague and customer stories, and this year’s no different.

Read our latest annual report with a story from James, our customer in Loughborough, who’s been supported by our Community Support team to turn his life around. You can also read about Chad, who lives at Southwell Road East, explaining how he never wants to live anywhere else.

Stacey and Wayne from the Your Housing team talk about what they love about their roles.

It’s really important that customers are informed about the work we do and how we’re performing. That's why we send a copy to every one of our homes, including our care and support services.

Look out for your copy of the annual report over the coming days!