Best wishes for the festive season

Paul Moat, NCHA Chief Executive:

As the year draws to a close, I always reflect on what we’ve achieved at NCHA and I’m proud to say that this has been an excellent year for us.

We’ve moved into Clifton Place, our new modern, sustainable workplace for all of our colleagues to call home. It’s part of a wider development creating a new community in Clifton, Nottingham.

We’ve been inspected by the Regulator of Social Housing, and not only retained the V1 and G1 ratings, the top scores for our viability and governance, but we were also awarded the top C1 score - demonstrating that we put customers at the heart of everything we do.

We’ve retained our Great Place to Work status and celebrated the achievements of our colleagues and customers at our Better Lives Awards ceremony.

To find out more, take a look at our Annual Report to Customers which highlights lots of our other achievements during 2023/2024.

We’ve also put together a document that shares the impact of our work. Making an Impact combines our environmental, social and governance (ESG) results with our social value figures, and customer and colleague stories to demonstrate the work we do to deliver ‘better lives’.

On behalf of NCHA, I want to wish you and your loved ones a very merry Christmas, and a happy and healthy 2025.